THANKS FOR CONTACTING US


FEEDBACK

Do you have feedback about your Ampeg product, or ideas for new gear? Post them on IdeaScale and vote for the suggestions that are most important to you.

IdeaScale

*Please note that your Product feedback will not be responded to by Ampeg, but it will be logged in our database for review.

CUSTOMER SERVICE & SUPPORT

For registered product owners, Ampeg is pleased to provide SMS text, phone and email support free of charge. Please click here to register your Ampeg products. However, before contacting us, we encourage you to utilize the resources below when technical questions arise:

Knowledge Base Schematics FAQs Product Manuals Report a broken link or web error



SUPPORT TICKET

Please create a support ticket for the following requests:


  • Technical Support
  • Account Registration Help
  • Web Shop Inquiries
  • Repair Inquiries

For Non-U.S. inquiries, please contact your region’s distributor.

TEXT MESSAGE

Text SUPPORT to 818-699-9706 to get on-demand support information and live agent help.

Available 8am-4pm M-F Pacific Time

Click these links for Terms and Privacy details. Message and data rates may apply. Message STOP to end messages. Consent to receive text messages is not required to make a purchase.

U.S. PHONE SUPPORT

(818) 575-3600, Option 2
Available 8am to 4pm M-F Pacific Time

A power outage has made our phone system inoperable, with no estimate of when service will return. Our staff can still be reached via text, chat or support ticket at https://ampeg.com/contact from 8am-4pm Pacific time. Thank you for your patience.

BUSINESS RELATIONS

Artist Relations I Want to Become an Ampeg Dealer in the U.S.

FIND AN AUTHORIZED SERVICE CENTER

Need Warranty or Non-Warranty Service?
If you have worked to resolve an issue by consulting the above documentation and are stillhaving problems with your equipment, please click here to find an authorized service center in your area.

- If there are no authorized service centers near you, you have the option to ship your product to an authorized service center
- Please provide a copy of your sales receipt for warranty coverage
- More information regarding Ampeg's manufacturer warranty

REPLACEMENT PARTS

Ampeg does notsell parts directly to end users. End users in the United States & Canada may order spare parts directly from one of our Authorized Service Centers

Customers outside the U.S. and Canada should contact their local distributor.

INTERNATIONAL SALES

Customers from outside the US or Canada - Contact your local distributor for technical support and/or service.

INTERNATIONAL DISTRIBUTORS

To locate an international distributor nearest to you, please click here.

SERVICE CENTER SUPPORT

If you are an authorized service center for Ampeg products, please submit all inquiries using this contact form.

WEEE

Waste Electrical and Electronics Equipment

US

Ampeg/Yamaha Guitar Group
26580 Agoura Road
Calabasas, CA 91302-1921

Main Phone#: (818) 575-3600
Main Fax#: (818) 575-3601

Canada

Yamaha Canada Music
135 Milner Avenue
Toronto, Ontario, M1S3R1
Tel: 416-298-1311
Fax: 416-292-0732
Technical Support:
647-426-4235
Monday - Friday 8:30am - 4:30pm ET (except statutory holidays)

Europe

YAMAHA Music Europe GmbH
Siemensstrasse 22-34
25462 Rellingen
Germany

Telephone: +49 (0) 4101 303 0
Fax: +49 (0) 4101 303 333

Technical Support:
+49 (0) 4101 303 166, Mon-Thurs 9am – 5pm CET and Fri 9am – 4pm CET

Rest of World

Please contact a local distributor. To find a local distributor in your area, please visit our distributor page.

Yamaha U.S. Product Support
For assistance with Yamaha-branded products, please click here to be redirected to the Yamaha U.S. web site.