THANKS FOR CONTACTING US
FEEDBACK
Do you have feedback about your Ampeg product, or ideas for new gear? Post them on IdeaScale and vote for the suggestions that are most important to you.
*Please note that your Product feedback will not be responded to by Ampeg, but it will be logged in our database for review.
CUSTOMER SERVICE & SUPPORT
For registered product owners, Ampeg is pleased to provide SMS text, phone and email support free of charge. Please click here to register your Ampeg products. However, before contacting us, we encourage you to utilize the resources below when technical questions arise:
SUPPORT TICKET
Please create a support ticket for the following requests:
- Technical Support
- Account Registration Help
- Web Shop Inquiries
- Repair Inquiries
For Non-U.S. inquiries, please contact your region’s distributor.
TEXT MESSAGE
Text SUPPORT to 818-699-9706 to get on-demand support information and live agent help.
Available 8am-4pm M-F Pacific Time
Click these links for Terms and Privacy details. Message and data rates may apply. Message STOP to end messages. Consent to receive text messages is not required to make a purchase.
U.S. PHONE SUPPORT
(818) 575-3600, Option 2
Available 8am to 4pm M-F Pacific Time
BUSINESS RELATIONS
FIND AN AUTHORIZED SERVICE CENTER
Need Warranty or Non-Warranty Service?
If you have worked to resolve an issue by consulting the above documentation and are stillhaving problems with your equipment, please click here to find an authorized service center in your area.
- If there are no authorized service centers near you, you have the option to ship your product to an authorized service center
- Please provide a copy of your sales receipt for warranty coverage
- More information regarding Ampeg's manufacturer warranty
REPLACEMENT PARTS
Ampeg does notsell parts directly to end users. End users in the United States & Canada may order spare parts directly from one of our Authorized Service Centers
Customers outside the U.S. and Canada should contact their local distributor.
INTERNATIONAL SALES
Customers from outside the US or Canada - Contact your local distributor for technical support and/or service.
INTERNATIONAL DISTRIBUTORS
To locate an international distributor nearest to you, please click here.
SERVICE CENTER SUPPORT
If you are an authorized service center for Ampeg products, please submit all inquiries to service@yamahaguitargroup.com.
US
Ampeg
26580 Agoura Road
Calabasas, CA 91302-1921
Main Phone#: (818) 575-3600
Main Fax#: (818) 575-3601
Canada
Yamaha Canada Music
135 Milner Avenue
Toronto, Ontario, M1S3R1
Tel: 416-298-1311
Fax: 416-292-0732
Technical Support:
647-426-4235
Monday - Friday 8:30am - 4:30pm ET (except statutory holidays)
Europe
YAMAHA Music Europe GmbH
Siemensstrasse 22-34
25462 Rellingen
Germany
Telephone: +49 (0) 4101 303 0
Fax: +49 (0) 4101 303 333
Technical Support:
+49 (0) 4101 303 166, Mon-Thurs 9am – 5pm CET and Fri 9am – 4pm CET
Rest of World
Please contact a local distributor. To find a local distributor in your area, please visit our distributor page.
Yamaha U.S. Product Support
For assistance with Yamaha-branded products, please click here to be redirected to the Yamaha U.S. web site.
